OWA for Devices Suggestion Box

Welcome to the OWA for Devices Suggestion Box!

If you have a problem and need support then visit our support page.

Looking to download OWA for Android Pre-Release?
Looking to provide feedback for OWA for Android Pre-Release?

This forum focuses on the OWA apps designed to deliver first class email experiences on mobile platforms such as iOS and Android (“OWA for Devices”). Show your support for existing suggestions or make new suggestions. Either way, you get 10 votes to cast for the changes you want. We may reach out to you via the contact information you provide to request further information or clarification about your feedback.

Please note that participation here is totally voluntary and the suggestion box is monitored. If your submission isn’t a suggestion, it might be removed. List items (and item rankings) represent community interest in features, and does not represent an actual priority list for the Microsoft product team.

Please don’t send any novel or patentable ideas, copyrighted materials, samples, or demos for which you don’t want to grant a license to Microsoft. For more info, see the Terms of Service link below.

How can we improve OWA for iPhone/iPad?

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  1. "Downloading Update"

    For the past few days the app has said:
    "Downloading an app update. This may take a few minutes"

    No emails will open and this message will not disappear. Please fix!

    1,314 votes
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      605 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
    • Please fix OWA.

      The Application does not work, it is stuck on "downloading App...." message. See all the forums.

      https://owa.uservoice.com/forums/224789-owa-for-devices-suggestion-box/suggestions/16946524-downloading-app-update-stuck

      203 votes
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        49 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
      • HELP!!! app is stuck "Downloading an app update."

        I keep getting a message stating that there is a pending download for the App that may take a few minutes, but it has been hours with the same message preventing me from receiving and reading emails.

        62 votes
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          15 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
        • Log out

          Allow me to log out so I can check other email accounts.

          18 votes
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            2 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
          • Fix this **** dang people!

            Why won't u rich goobers fix this junk?

            1 vote
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              0 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
            • Crazy app won't quit updating

              Won't stop downloading update. Been stuck for a week.

              1 vote
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                0 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
              • Bottom info bar

                You have a bug which increases the space that the bottom info bar uses. The bug should be fixed. There should also be a button to minimize the bar if this happens.

                1 vote
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                  0 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
                • ‘Protect’ only renders on 2nd attempt

                  When I try to send an encrypted message from my iOS browser or from the OWA app it does not give me the ‘Protect’ option upon first attempt. I have to close my message and try sending a new one to get that to come up when I click on the three dots.

                  1 vote
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                    0 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
                  • OWA layout misformed

                    After opening an attachment and coming back to OWA the layout is misformed. The bottom bar is expanded and the top bars are missing.
                    Device: Ipad mini 1

                    1 vote
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                      0 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
                    • ACCESSING SHARED MAILBOX

                      In the office, on our desktops, we run O365 with approx 12 accounts + 1no shared mailbox which we all have access to and move emails from our own accounts into relevant folders in the shared mailbox.

                      WHY are we are unable to do the same on our iOS devices?? There have been numerous requests for this but it seems to fall on deaf ears.

                      Microsoft? Please explain your difficulties.

                      1 vote
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                        0 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
                      • 3 votes
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                          0 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
                        • Reset crash

                          The app was working fine until recently, then a dialogue box appeared while trying to opne the mailbox: "Reset OWA. You need to reset OWA. Resetting will delete any information that hasn't been sent to the server." Clicking on RESET causes the app to crash, clicking on CANCEL simply delays the process and the error dialogue returns. I've tried uninstalling the app and reinstalling, but to no avail, it still constantly crashes. Any thoughts on how to resolve the issue?

                          5 votes
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                            0 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
                          • Permission not enabled for owa mobile device

                            I have been using this account and this application fine for over a year. This morning I have lost all contacts and no longer have access, with the warning that I do not have permission to use owa for devices. Please fix ASAP and contact me once resolved

                            1 vote
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                              0 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
                            • Flagging bug

                              For months now, when I tap flag, the app is unresponsive and often does not update the email to show the message’s flag status. What’s worse, once a message is flagged, it marks the read message as “unread,” which is very annoying.

                              1 vote
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                                0 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
                              • Bottom Blue Bar

                                Ever gonna fix the too-tall bottom blue bar that makes the app unusable after opening an attachment? It's apparently a common issue but there's never any indication that a fix is coming. Geez....

                                4 votes
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                                  0 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
                                • Owa unusable

                                  Until the endless update issue is resolved, this formerly great app is TOTALLY Useless!!! Fix this Microsoft

                                  1 vote
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                                    0 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
                                  • “Downloading update”

                                    When is this going to get fixed? I am not able to get my work done.

                                    1 vote
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                                      0 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
                                    • App is unusble

                                      Continuing to download and update.

                                      Support is nonexistent.

                                      This is now messing with my ability to do my job.

                                      Please fix the app right away.

                                      1 vote
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                                        0 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
                                      • HEEELP

                                        The shared account mail box does not appear in the Outlook application. The shared account calendar also does not appear in the Outlook application.

                                        1 vote
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                                          0 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Outbox

                                          Outbox shows unsent items and when i try to delete them i get an error message.

                                          1 vote
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                                            0 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
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