OWA for Devices Suggestion Box

Welcome to the OWA for Devices Suggestion Box!

If you have a problem and need support then visit our support page.

Looking to download OWA for Android Pre-Release?
Looking to provide feedback for OWA for Android Pre-Release?

This forum focuses on the OWA apps designed to deliver first class email experiences on mobile platforms such as iOS and Android (“OWA for Devices”). Show your support for existing suggestions or make new suggestions. Either way, you get 10 votes to cast for the changes you want. We may reach out to you via the contact information you provide to request further information or clarification about your feedback.

Please note that participation here is totally voluntary and the suggestion box is monitored. If your submission isn’t a suggestion, it might be removed. List items (and item rankings) represent community interest in features, and does not represent an actual priority list for the Microsoft product team.

Please don’t send any novel or patentable ideas, copyrighted materials, samples, or demos for which you don’t want to grant a license to Microsoft. For more info, see the Terms of Service link below.

How can we improve OWA for iPhone/iPad?

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  1. "Downloading Update"

    For the past few days the app has said:
    "Downloading an app update. This may take a few minutes"

    No emails will open and this message will not disappear. Please fix!

    1,268 votes
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      583 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
    • Please fix OWA.

      The Application does not work, it is stuck on "downloading App...." message. See all the forums.

      https://owa.uservoice.com/forums/224789-owa-for-devices-suggestion-box/suggestions/16946524-downloading-app-update-stuck

      185 votes
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        43 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
      • HELP!!! app is stuck "Downloading an app update."

        I keep getting a message stating that there is a pending download for the App that may take a few minutes, but it has been hours with the same message preventing me from receiving and reading emails.

        51 votes
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          15 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
        • Log out

          Allow me to log out so I can check other email accounts.

          14 votes
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            1 comment  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
          • 3 votes
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              0 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
            • Reset crash

              The app was working fine until recently, then a dialogue box appeared while trying to opne the mailbox: "Reset OWA. You need to reset OWA. Resetting will delete any information that hasn't been sent to the server." Clicking on RESET causes the app to crash, clicking on CANCEL simply delays the process and the error dialogue returns. I've tried uninstalling the app and reinstalling, but to no avail, it still constantly crashes. Any thoughts on how to resolve the issue?

              5 votes
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                0 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
              • Owa unusable

                Until the endless update issue is resolved, this formerly great app is TOTALLY Useless!!! Fix this Microsoft

                1 vote
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                  0 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
                • “Downloading update”

                  When is this going to get fixed? I am not able to get my work done.

                  1 vote
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                    0 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
                  • App is unusble

                    Continuing to download and update.

                    Support is nonexistent.

                    This is now messing with my ability to do my job.

                    Please fix the app right away.

                    1 vote
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                      0 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
                    • HEEELP

                      The shared account mail box does not appear in the Outlook application. The shared account calendar also does not appear in the Outlook application.

                      1 vote
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                        0 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
                      • Outbox

                        Outbox shows unsent items and when i try to delete them i get an error message.

                        1 vote
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                          0 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
                        • Editing email signature

                          The setting to update email signature has disappeared requiring a manual change for every new email.

                          1 vote
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                            0 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
                          • Sending problems

                            If I press new and send an email should I see the email I sent in my inbox.

                            1 vote
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                              0 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
                            • Continuously downloading update and never finishes. Reinstall temp resolves. Poor App.

                              Continuously downloading update and never finishes. Reinstall temp resolves. Poor App.

                              1 vote
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                                0 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
                              • Supporting onmicrosft.de domains

                                Please add the German Office 365 Cloud

                                3 votes
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                                  0 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
                                • Bottom Blue Bar

                                  Ever gonna fix the too-tall bottom blue bar that makes the app unusable after opening an attachment? It's apparently a common issue but there's never any indication that a fix is coming. Geez....

                                  1 vote
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                                    0 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Can't see controls at top and bottom.

                                    The controls at the top left and bottom right are cut off making them unreadable and almost unusable if you don't know what you're looking for.

                                    1 vote
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                                      0 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
                                    • After downloading the app update my touch pad is not working

                                      After downloading an update my fingerprint no longer allows me to enter application

                                      1 vote
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                                        0 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Please

                                        "Downloading an app update. This may take few minutes." - This has taken many days. Same problem occurs with iPhone, iPad and Android. Can't read mails, can't use calendar. Fix it please!

                                        1 vote
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                                          0 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 1 vote
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                                            0 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
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