OWA for Devices Suggestion Box

Welcome to the OWA for Devices Suggestion Box!

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This forum focuses on the OWA apps designed to deliver first class email experiences on mobile platforms such as iOS and Android (“OWA for Devices”). Show your support for existing suggestions or make new suggestions. Either way, you get 10 votes to cast for the changes you want. We may reach out to you via the contact information you provide to request further information or clarification about your feedback.

Please note that participation here is totally voluntary and the suggestion box is monitored. If your submission isn’t a suggestion, it might be removed. List items (and item rankings) represent community interest in features, and does not represent an actual priority list for the Microsoft product team.

Please don’t send any novel or patentable ideas, copyrighted materials, samples, or demos for which you don’t want to grant a license to Microsoft. For more info, see the Terms of Service link below.

How can we improve OWA for iPhone/iPad?

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  1. 345 votes
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      142 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
    • Email signature

      Even though I've created my email signature multiple times, OWA continually Defaults to "sent from OWA app" signature. I love the app but will discontinue using it if it doesn't retain my signature. How can I make my signature permanent?

      310 votes
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        70 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
      • Will not accept password since app update, even though I sign in using the same password on my PC. 25/11/15

        Will not accept password since app update, even though I sign in using the same password on my PC. 25/11/15

        219 votes
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          77 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
        • Multiple Account Management/Sign out

          I would like to be able to connect to both my .edu account and my work account. It also makes absolutely no sense that an email app does not at least have the option to sign out so I can sign back in with my second account. It seems like very poor planning on Microsoft's part. I even downloaded the other Outlook app and can't even connect to my work server!

          Please keep ease of use in mind for your customers. I should be able to have access to both of my accounts at least one at a time if…

          151 votes
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            23 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
          • 117 votes
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              28 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
            • "Setting up to work offline"

              I keep getting messages on the app saying it is setting up to work offline and it will take a few minutes.

              I left the app open and active for 30+ minutes and the same message appears.

              Either set it up or don't - I don't need this constant reminder of something that doesn't seem to happen

              109 votes
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                16 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
              • Startup crash on iOS 8.2

                Takes an average of 5-6 attempts to open the app following my update to iOS 8.2.
                I used to occasionally have problems opening the app but it's not happening every time.

                99 votes
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                  33 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
                • Fix the latest update - It's Awful

                  This new update has crashed the App. It is unusable now. FIX IT

                  88 votes
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                    10 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
                  • Password reset

                    How come in OWA you can changed the startup saved password ? Now I have to delete the app and reinstall it.
                    Not really user friendly unless here is a function hidden somewhere!!!

                    81 votes
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                      18 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
                    • Text "invisible" when typing

                      I've noticed a bug of sorts with the latest update. Whenever I'm typing a semi-lengthy email (more than a sentence or two), the words I am typing will suddenly stop showing up. The cursor keeps moving and autocorrect is still correcting things, but I can't see them without either closing and reopening the email or scrolling around a bit until the text displays.

                      67 votes
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                        20 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
                      • I cant connect anymore and i cant receive any messages

                        Its says connecting when i open the app and then it will disconnect.

                        39 votes
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                          19 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
                        • OWA for iphone error

                          My OWA app on my iphone is not connecting anymore since the new app update so I cannot see if I have received any new emails as it says I am disconnected although my internet is working.

                          Please fix this as it is important that I have access to my emails.

                          Thanks

                          35 votes
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                            8 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
                          • App very unresponsive

                            After viewing roughly three emails, the next email I select will not open. I have to press the folder button, then return to my inbox to be able to access more emails.

                            In the calendar I have noticed something similar. When adding an event, after about 3 selections (naming the event, location, start time) the added calendar event becomes unresponsive as well. I have to attempt to leave the calendar and return to complete my event.

                            32 votes
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                              3 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
                            • Problems getting emails in

                              Emails will not send or recieve I'm having the same issue as the poster below. It notifies that there has been a new email but will not refresh and load the new emails. I have been using this app with no problems for about 3 months now and all of a sudden it stopped working last night. Fix?

                              25 votes
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                                1 comment  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
                              • Where is the log off button???

                                How can I log off and log into another account??????

                                21 votes
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                                  1 comment  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
                                • ios 9 beta

                                  The app isn't compatible with iOS 9 beta 1 -- can't login. Initially takes the info, says it 'can't find settings', then manually entering server info as outlook.office365.com doesn't work either.

                                  13 votes
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                                    0 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 11 votes
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                                      1 comment  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Disable OWA for Devices by Policy

                                      Exchange Online has a PowerShell command Set-OwaMailboxPolicy. In that policy, you should be able to disable OWA for Devices.

                                      The only way to currently disable OWA for Devices is on a per mailbox basis. The only way to currently disable OWA for Devices is on a per mailbox basis via GUI or the PowerShell command, Set-CasMailbox -OwaForDevicesEnabled:0.

                                      OWA for Devices should be considered a security risk by any org currently using Intune and and Azure AD Conditional Access because it doesn't obey MDM Compliance & Conditional Access policies.

                                      OWA for Devices also doesn't use modern authentication by default and thus…

                                      10 votes
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                                        0 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Bug introduced with phone numbers in international dialing format

                                        As part of a recent update phone number links from the user profile pages that are in international dialing format are now broken.

                                        A phone number might display as +1 234 567 8901 when you select it the phone attempts to dial 2B12345678901 which obviously does not work.

                                        2B is of course the hex value of the ASCII character '+' so it seems there is a fairly simple bug in how the information is being passed between OWA and the phone application.

                                        Presumably an openURL call is being made with a URL that *should* look like "tel:+12345678901", but there is…

                                        9 votes
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                                          1 comment  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Calendar response stuck in outbox/drafts.

                                          An edit response before sending message has been in my drafts folder for three weeks. When I try to own it it gives the message Error... Try again later
                                          Mark

                                          8 votes
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                                            0 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
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