OWA for Devices Suggestion Box

Welcome to the OWA for Devices Suggestion Box!

If you have a problem and need support then visit our support page.

Looking to download OWA for Android Pre-Release?
Looking to provide feedback for OWA for Android Pre-Release?

This forum focuses on the OWA apps designed to deliver first class email experiences on mobile platforms such as iOS and Android (“OWA for Devices”). Show your support for existing suggestions or make new suggestions. Either way, you get 10 votes to cast for the changes you want. We may reach out to you via the contact information you provide to request further information or clarification about your feedback.

Please note that participation here is totally voluntary and the suggestion box is monitored. If your submission isn’t a suggestion, it might be removed. List items (and item rankings) represent community interest in features, and does not represent an actual priority list for the Microsoft product team.

Please don’t send any novel or patentable ideas, copyrighted materials, samples, or demos for which you don’t want to grant a license to Microsoft. For more info, see the Terms of Service link below.

How can we improve OWA for iPhone/iPad?

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  1. "Downloading Update"

    For the past few days the app has said:
    "Downloading an app update. This may take a few minutes"

    No emails will open and this message will not disappear. Please fix!

    1,449 votes
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      656 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
    • OWA retirement

      This is the worst news to hear from Microsoft! Why? Everything was working so wonderful.. I used to the way it works, used to its bugs .. I am so sad to switch to outlook, I don’t like the switch !!
      Everything get messed up..

      38 votes
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        18 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
      • Notifications

        Give out notification when a new mail arrives

        36 votes
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          5 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
        • Retiring App!!!

          Please DO NOT retire this app. The Outlook app doesn’t even come close to being a replacement.

          17 votes
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            4 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
          • 388 votes
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              121 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Outlook Mail Support™ +1(855)777-1707 Free Helpline

              Having issues with Mail and login problems.Report now.
              Resolve 24*7
              Live support.
              Free Helpline.
              Thank You.

              399 votes
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                29 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Please fix OWA.

                The Application does not work, it is stuck on "downloading App...." message. See all the forums.

                https://owa.uservoice.com/forums/224789-owa-for-devices-suggestion-box/suggestions/16946524-downloading-app-update-stuck

                256 votes
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                  79 comments  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
                • Passcode required, can’t press “continue”

                  The app says the I need a 4 digit passcode that I will need every time I use the app. There is a “continue”button but nothing happens, I have reset, reinstalled but still the same. I did not have this problem until I updated to a new device.

                  76 votes
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                    37 comments  ·  App first setup  ·  Flag idea as inappropriate…  ·  Admin →
                  • Adding another account

                    How do I add a second account in the OWA app?

                    59 votes
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                      13 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Tell us how to resolve the "you need to reset OWA" error

                      I’ve been using your OWA for Android (pre-release) app for about a year with stellar results. Last weekend, however, I updated all of my PlayStore apps, and now the OWA app will not let me access email. There is no comparison between the OWA app and the Microsoft Outlook app, so I rely heavily on OWA and need to get it going again. I have uninstalled, cleared cache and reinstalled OWA app numerous times to no avail. Each time it seems to connect to outlook.office365.com and then tries to connect to my mailbox but fails. The error says “you need…

                      162 votes
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                        29 comments  ·  Android  ·  Flag idea as inappropriate…  ·  Admin →
                      • 39 votes
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                          3 comments  ·  iPhone  ·  Flag idea as inappropriate…  ·  Admin →
                        • Stand-by after 5 minutes

                          When i’m writing an email, OWA went in the stand-by modus after 5 minutes. When i enter the pin to return to me email, al the writing is gone. What’s the solution for this?

                          1 vote
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • 15 votes
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                              2 comments  ·  App first setup  ·  Flag idea as inappropriate…  ·  Admin →
                            • Update/uppdatering

                              Hej, i appen står det att den behöver uppdaterad och att den uppdateras och att det bara ska ta några minuter och nu är den inne på andra veckan. Både på min privata och på min jobbmobil, vilket ställer till det för mig då det är den kalender/email jag behöver använda i mitt jobb.
                              Kan ni fixa till detta?

                              Hi, the app needs uppdating and this has been going on for two weeks now. On both my private- and workingphone. Its very bad for me. Can you please fix this?

                              6 votes
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                                2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • I need help retrieving my password

                                I need a way to log in on my iPad and I can’t retrieve my password at all. Please help

                                3 votes
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                                  1 comment  ·  Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
                                • I

                                  F ouuiiijnho

                                  1 vote
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • automatic delete letters from the deleted box

                                    dear it doctors))) please, make our life more comfortable with your amazing mailbox. we need automatic option -delete mails from the DELETED box in a few days after. please!!!

                                    1 vote
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Retirement of the app

                                      Team

                                      Can you please check if the app can be continued instead of retiring.

                                      I have multiple email accounts from different clients and maintain the separate in each of had app. I see mNy people doing the same.

                                      Regards
                                      Sreekanth R

                                      3 votes
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                                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Cant write in Description of a Calendar Invite

                                        Hi

                                        I can use the calendar correcty. The app does not ket me write

                                        Can you help?

                                        1 vote
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                                          0 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
                                        • sign out

                                          I really dont understand, why I cant logout from my device!

                                          126 votes
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                                            10 comments  ·  Flag idea as inappropriate…  ·  Admin →
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