How can we improve OWA for iPhone/iPad?

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Disconnected

The app does not appear to be working.
When it tries to connect, it says it's disconnected.

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Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

930 comments

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  • Anonymous commented  ·   ·  Flag as inappropriate

    What happened to this app after the update in December? Used to have no problem getting emails with cellular data alone, but now it's always "disconnected". The only place the app works is at the office when I'm using wifi connected to the same server as the email server. What's the point in an email app that only works at the office? The whole point is checking email outside the office...Before update: 4 stars. Now:

  • Anonymous commented  ·   ·  Flag as inappropriate

    How do I reconnect my iPhone Owaijan shows disconnected but iPad is still connected. I can access via the web version on laptop

  • Anonymous commented  ·   ·  Flag as inappropriate

    I requested unlock my email but nobody answered my request, please I need help. I placed two ticket but nothing working.

  • Bala commented  ·   ·  Flag as inappropriate

    In our environment we are unable to open owa app through Intune

  • Anonymous commented  ·   ·  Flag as inappropriate

    No reason, just disconnected and cannot get it to reconnect! Working on another Apple device, but not my phone, where I need it on the go!!

  • Anonymous commented  ·   ·  Flag as inappropriate

    Failed to connect, keeps popping out password changing msg even if I have changed several times

  • Anonymous commented  ·   ·  Flag as inappropriate

    I see from the comments that people have been having the same problems for months. That's unacceptable.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Changed password online. Now this app is useless. Looked for password change option in every nook and cranny of this app but can't find one. What am I doing wrong? Thanks for all the frustration.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I did the iPhone update 2 weeks ago and now my work email is saying disconnected for the past 6 days

  • Anonymous commented  ·   ·  Flag as inappropriate

    It doesn't seem like this email ever works please help I could lose a job over this.

  • Anonymous commented  ·   ·  Flag as inappropriate

    App is very unstable / unusable since update to ios10.

    1) Only connects once and remains disconnected/offline afterwards; need to restart app every time to get it working again.

    2) keeps 'setting up for offline usage'

    Please give an ETA for a solution.

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