How can we improve OWA for iPhone/iPad?

Downloading App Update stuck

It says Downloading App Update at the bottom but it's been saying it for more than a day now. I'm on iOS 10.2 Public Beta.

25 votes
Vote
Sign in
Check!
(thinking…)
Reset
or sign in with
  • sso
  • facebook
  • google
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    15 comments

    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • sso
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      Submitting...
      • Anonymous commented  ·   ·  Flag as inappropriate

        Again same issue, for at least three days, running latest install.... having detrimental effect to work.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Same problem since 7 Aug (stuck on app update - rendering the app useless).
        Today (8 Aug) I even tried re-installing the app, but the same message comes up ("Downloading an app update. This may take a few minutes")

      • Utopia eUtopia e commented  ·   ·  Flag as inappropriate

        Same!!!! Haven't been able to access work email all day! When will it stop? Deleted app. Redone loaded and nothing.. what's up!!

      • TOMOAKI NAKAMURATOMOAKI NAKAMURA commented  ·   ·  Flag as inappropriate

        i have the same issue for last a few days and annoying. Why OWA has to download update inside of app. Let AppStore take care of that because Apple is more stabilized.

      • SandeepSandeep commented  ·   ·  Flag as inappropriate

        I have the same problem too and nothing is helping. Is this a widely reported problem? Any workarounds/fix please?

      • AnonymousAnonymous commented  ·   ·  Flag as inappropriate

        Mine too. Started over the weekend. Tried to uninstall / reinstall. Remove device from authorized devices and added back. Still getting app updating message.

      • Anonymous commented  ·   ·  Flag as inappropriate

        My iphone is updated with the latest and this has been on my phone for a day now. I cannot accessed my school email at all. This is very frustrating.

      Feedback and Knowledge Base