iOS version is useless
Every time I open the app, I get a little message at the bottom saying “Setting up app to work offline. This may take a few minutes” - if I’m lucky. If not, the app will be stuck on a loading screen for several minutes before finally prompting me to reset OWA. I have the latest updates, and my iPhone’s WiFi connection is working properly, so there is no reason I should keep having this issue. Your telephone customer service had no clue how to fix it, so I’m hoping this will work.