I have been using this app for some time - probably many months or so (can't remember when it first came out). I use it on my Samsung Galaxy 4, and Galaxy Tab S.

Recently, about a week to 10 days ago, whenever I open the app - either first thing in the morning, or continuously throughout the day - it always opens with "Setting up this app to work offline. This may take a few minutes".

And they are correct - it does take a few minutes - each and every time I open it. Started happening on both phone and tablet around the same time - so maybe a recent update?

Anyway, this is not really desired. First of all, I don't really need it offline, and it shouldn't setup to work offline each time anyway. I have seen some help articles to go into settings and turn this option off, but I have no such settings.

This app has been made essentially useless. It should not take me 2 - 3 minutes just to look at my email each time. We should - at minimum - have the chance to choose to "not" work offline.

I'd think that anyone that's using Office365 has enough data, or is on Wifi enough that offline is not needed...

there should be an option to not work offline - It doesn't take much to admit that it's not working as expected - maybe as designed (which is wrong), but not how users will expect.

I like to have access to my work email on my phone but I get a lot of system generated emails that are of alarm conditions on our HVAC system when I am not on call. For that reason I want to be able to turn off the automatic syncing of email that this app does. I attempted to access the sync settings on my LG G4 under Settings:OWA and it opens a page with a title of DATA & SYNC but the page is blank with no settings. I also cannot find this option in the app itself. I know the app used to be able to set a frequency (or never) but since I had to reinstall it last week after getting a replacement phone that option appears to be gone.

For sales people the swipe to schedule (to later have the email return to the in box is a very simple and useful way of scheduling a follow up for a prospect. It is in the Outlook app (which I have on my iphone) but not on the OWA app which I am using on my Samsung Tablet (as a replacement for my paper day planner). Also, on my Windows desktop, there is seemingly no similar function (there is flag for follow up but this creates an alarm and not a more subtle return of email to inbox as a reminder to follow up. Additionally, it would be very useful if one were able to annotate an email (as a replacement for printing and writing notes on emails). Onenote is decent but not meant for that and it seems that the notes are not attached to the emails but instead only have the date (which is good but not perfect).

I am using OWA as an alternative to a CRM as we are a small company. It is pretty good and would be fantastic with the above mentioned changes. Thanks.