Anonymous

← Customer Feedback for OWA for Devices

My feedback

  1. Messages Related to Calendar Events Error Out

    5 votes
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    0 comments  ·  OWA for Devices Suggestion Box » Problem/Bug  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous shared this idea  · 

  2. Attachments won't open

    38 votes
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    9 comments  ·  OWA for Devices Suggestion Box » iPhone  ·  Flag idea as inappropriate…  ·  Admin →
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    Anonymous commented  · 

    Solution: It appears there's a cache-like issue. Go into iOS Settings for each of the Office apps, and turn on the 'Reset' option. This clears offline files the next time you open and close each Office app. The Reset option also appears to turn itself off after the files have been cleared so you don't constantly clear offline files.

    I did this about six weeks ago and haven't had an issue yet.

  3. Fix the attachment bug! "Somethings went wrong"

    189 votes
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    45 comments  ·  OWA for Devices Suggestion Box  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Anonymous commented  · 

    Solution to opening attachments: It appears there's a cache-like issue. Go into iOS Settings for each of the Office apps, and turn on the 'Reset' option. This clears offline files the next time you open and close each Office app. The Reset option also appears to turn itself off after the files have been cleared so you don't constantly clear offline files.

    I did this about six weeks ago and haven't had an issue yet.

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